Terms of Service

Last Updated: November 5, 2025

1. Acceptance of Terms

By accessing and using PromptAssist ("Service"), you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Service.

2. Description of Service

PromptAssist is an AI-powered prompt optimization platform that helps users create, enhance, and manage prompts for large language models. Our Service includes prompt optimization, quality analysis, workflow generation, and enterprise analytics features.

3. User Accounts and Registration

To access certain features, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Subscription Plans and Payment

Certain features require a paid subscription. Subscription fees are billed in advance on a monthly or annual basis. All payments are non-refundable except as expressly stated in these Terms or required by law.

We reserve the right to change our pricing at any time. Price changes will be communicated to users with at least 30 days' notice before the next billing cycle.

5. AI Services and Third-Party Providers

Our Service integrates with third-party AI providers (including but not limited to OpenAI, Anthropic, and others). Your use of these AI services is subject to their respective terms of service and policies. We are not responsible for the outputs, accuracy, or reliability of AI-generated content.

AI Content Disclaimer: AI-generated content may contain errors, biases, or inaccurate information. Users are solely responsible for reviewing, verifying, and validating any AI-generated content before use.

6. Intellectual Property

Your Content: You retain ownership of the prompts and content you input into our Service. By using our Service, you grant us a limited license to process your content to provide the Service.

Our Service: The Service, including all software, features, and documentation, is owned by PromptAssist and is protected by intellectual property laws. You may not reproduce, modify, or distribute our Service without prior written consent.

7. Acceptable Use Policy

You agree not to use our Service to:

8. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

For enterprise customers, we offer a Data Processing Agreement (DPA) that complies with applicable data protection regulations, including GDPR and CCPA.

9. Data Retention

We retain your prompts and related data for as long as your account is active or as needed to provide the Service. You may delete your account and associated data at any time through your account settings. We may retain certain information as required by law or for legitimate business purposes.

10. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. We may temporarily suspend the Service for maintenance, updates, or due to technical issues. We are not liable for any downtime or service interruptions.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROMPTASSIST SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, OR USE, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless PromptAssist from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Service or violation of these Terms.

13. Termination

You may terminate your account at any time by contacting support or through your account settings. We may suspend or terminate your account if you violate these Terms. Upon termination, your right to use the Service ceases immediately.

14. Export Control

You must comply with all applicable export control laws and regulations. You represent that you are not located in a country subject to export restrictions.

15. Modifications to Terms

We may update these Terms from time to time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction in which PromptAssist is incorporated, without regard to conflict of law principles.

Any disputes arising out of these Terms or the Service shall be resolved through binding arbitration, except for claims that may be brought in small claims court.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

18. Contact Information

If you have questions about these Terms, please contact us at:

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